Zeno was designed to be used in computer systems for supporting planning among multiple participants with conflicting views and interests. We call such systems "mediation systems". In the European GeoMed project, we are building a discussion forum for the World Wide Web, based on the Zeno Argumentation Model, which is to be tested in pilot projects in the Domain of city and regional planning.
A software engineering perspective of the Zeno Argumentation Framework is presented, using the Object Modelling Technique (OMT). This methodology provides diagramming methods which are suitable for illustrating the data flow and dynamic aspects of dialectical processes, which are inherently procedural.
Unlike most accounts, the Zeno Argumentation Framework does not extend or adapt an existing formalization of propositional logic. We argue that the argument structure of a natural language text is at a different level of granularity and abstraction than its logical structure. There is no need to reduce one to the other. They are complementary; each has its own range of applications and utility. But neither is inherently more foundational, or more formal.
In the discussion, a plea will be made for a shift in emphasis of argumentation theory from the post facto analysis and evaluation of natural language texts towards providing better theoretical support for mediating argumentation processes in real time, especially for applications in the context of computer mediated communication.